Authenticity Guarantee

Authenticity Guarantee

Pre-Owned Luxury, Inspected Before It Reaches You

Every Lux&Mo item is inspected before listing. For customers who want an additional independent opinion, optional third-party authentication can be added before shipment.

Inspected Before Listing

Items are checked by our team before they are published for sale.

Japan-Based Seller

Lux&Mo specializes in pre-owned luxury sourced through Japan’s established resale market.

Optional Certificate of Authenticity

Third-party authentication can be requested before shipment where available.

Ask Before Purchase

Customers may request additional photos, videos, measurements, or condition details before purchasing.


Our Core Commitment

We Sell Items We Can Stand Behind

Lux&Mo only lists pre-owned luxury items that have been inspected before sale.

Our team checks brand-specific details, condition, included accessories, and product photographs so customers can shop with clearer expectations.

Because every pre-owned item is unique, we describe visible condition differences as clearly as possible. Customers are encouraged to contact us before purchasing if they require additional information.

Our inspection includes close examination of materials, markings, hardware, construction, and finishing.


What We Check

Brand-Specific Details, Not Generic Promises

1. Logo and Engraving

We review logo shape, placement, engraving depth, typography, and other brand-specific markings.

2. Serial Number and Date Code

Where applicable, we check serial numbers, date codes, stamps, and internal identifiers.

3. Hardware

We inspect zippers, clasps, zipper pulls, plating, weight, texture, and functional details.

4. Stitching

We check stitch alignment, construction quality, edge finishing, and overall craftsmanship.

5. Materials

We review leather, canvas, lining, odor, texture, color, and natural signs of age or use.

6. Included Accessories

We record included accessories such as dust bags, boxes, cards, straps, keys, and charms.


Our Internal Inspection Process

Four Steps Before an Item Is Listed

1. Product Intake

Item information, included accessories, and visible condition details are collected.

2. Brand Review

Our team checks the details that matter for the specific brand, model, and product category.

3. Condition Review

Photographs and condition notes are reviewed so signs of use can be presented as clearly as possible.

4. Listing Approval

An item is approved for listing only after its product information and condition details are ready.


Optional Third-Party Authentication

Add Independent Verification Before Shipment

For customers who would like additional reassurance, Lux&Mo offers optional third-party authentication before shipment.

When this service is selected, we submit the required item information and photographs to an independent authentication provider. The result or certificate will be shared with the customer once available.

This service is suitable for customers who want an additional independent opinion before an item leaves Japan.

Availability may vary depending on the brand, product category, item type, and authentication provider’s requirements.

Legit Authentication

  • Suitable for many luxury handbags and accessories
  • A digital result or certificate is provided depending on availability
  • The request is submitted before shipment after the service is selected
  • Listed service price: USD 12 per item

Other Third-Party Authentication Services

  • Availability depends on the brand and item type
  • Please contact us before purchasing to confirm availability
  • Pricing and turnaround time may vary

How Third-Party Authentication Works

1. Choose an Item

Select the item you are interested in and review its photographs and condition notes.

2. Add the Authentication Service

Add third-party authentication before checkout or contact us before purchasing.

3. We Submit the Required Details

Our team prepares the photographs and product information required by the authentication provider.

4. Receive the Result

Once available, we share the authentication result or certificate. Shipment proceeds after the authentication process is completed.


Important Information

Optional Paid Service

Third-party authentication is an optional paid service and is not required for every purchase.

Non-Refundable After Submission

The authentication fee is generally non-refundable once the request has been submitted to the provider.

Provider Availability

Accepted brands, service availability, report format, and turnaround time are determined by the third-party authentication provider.

Shipping Timeline

Shipment may be delayed while third-party authentication is being completed.


Frequently Asked Questions

What if I have concerns after receiving my item?

Please contact us with your order number and supporting information. We will review the case carefully.

Informal opinions, screenshots, social media comments, or non-final authentication results may not be accepted as proof.

Do you recommend third-party authentication?

If you would like an additional independent opinion, we recommend selecting the third-party authentication service before shipment where available.

Can I request additional photos before purchasing?

Yes. We encourage customers to request additional photographs, close-up images, videos, measurements, or condition information before placing an order.

Are minor signs of use considered defects?

Pre-owned luxury items may show natural aging, storage odor, light scratches, color variation, or other signs of previous use.

These characteristics are generally not considered defects when they are consistent with the condition stated on the product page and do not affect normal use.


Shop with Greater Confidence

Browse carefully selected pre-owned luxury from Japan, request additional product details before purchasing, or add optional third-party authentication when you would like an independent certificate.